CubePDF Utility FAQ

CubePDF Utility main window

Introduction

This article contains Frequently Asked Questions (FAQ) about usage of CubePDF Utility. For more information on using CubePDF Utility, please refer to CubePDF Utility Documents.

What version of Windows does it work on?

CubePDF Utility works only on Windows versions within the valid period. There is no guarantee that CubePDF Utility will work on Windows with expired support, and no fix will be made just for it if it stops working.

As for Windows 10 and Windows 11, considering the framework and libraries CubePDF Utility uses, we believe it is unlikely that there will be a situation where CubePDF Utility will not work on a specific version. For this reason, we will only announce when there is a specific problem, and in other cases, we do not plan to specify whether or not each version will work. In the end, please install the software yourself to determine whether or not it works and whether or not you can use it.

As for Windows Server, for the same reason, we expect it to work basically without problems. In addition, we have received many reports that it actually works. However, due to the fact that we are not able to conduct sufficient testing in the development environment, we may not be able to verify or solve problems specific to some server editions when they occur. Please be aware of this.

Are any runtimes, frameworks, etc. required?

.NET Framework 3.5 or later (4.5.2 or later is strongly recommended) is required to use CubePDF Utility as it is developed using it. .NET Framework should already be installed in most cases, but if you need to install it, you can download it from Download .NET Framework.

Note that the executable file to be installed for CubePDF Utility differs depending on the installed version of .NET Framework. Therefore, if you update the .NET Framework version, it is recommended to reinstall the CubePDF Utility as well.

How do I update my version?

To update CubePDF Utility, download the latest version of the installer from the CubePDF Utility download page and run it again, as you did when you first installed it.

What are the install options?

The CubePDF Utility installer is built using a framework called Inno Setup. For a list of the installation options provided by Inno Setup, see Setup Command Line Parameters.

Does network communication occur during execution?

CubePDF Utility itself does not intentionally perform network communication at runtime; the only network communication related to CubePDF Utility is the update check performed at PC startup. In the update check, the version numbers of CubePDF Utility, Windows and .NET are sent. If you want to disable the update check, please click on the Settings button in the Others tab of CubePDF Utility and disable the Check for updates on startup item in the dialog box that appears.

Problems occurred while using CubePDF Utility.

CubePDF Utility outputs logs in the C:\Users\%UserName%\AppData\Local\CubeSoft\CubePdfUtility2\Log folder. If you encounter any problems, please contact us at support@cube-soft.jp with these logs attached (Replace %UserName% with the name of the user currently logged on).